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Get In Touch.
Visit us or send us an email and we would respond back as quickly as possible!
Address
606, Kailash Tower, Near Apex Mall, Tonk Rd, Jaipur, Rajasthan 302015
Phone
care@klosher.com
Klosher Locks Company Ltd.
Customer Care
Sales Enquiry
sales@klosher.com
Enquiry form
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In case you need assistance, we’re available on WhatsApp! Just press the button and you’ll connect with us through WhatsApp and we’ll reply to your queries quickly.
F.A.Q.
Is my product covered under warranty? How do I find that information?
Please check the product box and your purchase bill. Most of the Klosher products are under 3 years of warranty on manufacturing defects. In case of any issues, please contact using customer care details given on the box or on the website.
If my lock is broken, should I repair or replace it?
In most circumstances, a broken lock cannot be repaired. For personal safety and security, you should always replace your broken lock with a new one.
The password for Mobel Smart Furniture Lock no longer works. What can I do?
If you believe that the lock is defective or you have forgotten the password, please call our helpline number.
My lock was difficult to open, and it had to be cut off. Will Klosher replace my lock?
All Klosher padlocks are warranted to be free from mechanical defects for the life of the product. If a mechanical defect occurs, we will replace it free of charge. However, if the damage is non-mechanical or technical, you will have to purchase a new lock.
My order was placed but yet not delivered. What should I do?
Please refer to the shipping policy for all shipping related queries. In case, your product delivery time has exceeded the mentioned time frame, please call our helpline number for assistance.
I want to return a part of my order, what should I do?
Please refer to the returns policy. Follow the same steps as listed for returning any product. Please note that if after returning a partial order, the order no longer qualifies for free shipping, the shipping price will be deducted from the refund.